If your credit card payment is failing, here are some of the most common issues we are seeing.
Failed authentication - You haven't confirmed the transaction in your banking app on time.
Card policy - Your credit card has some restrictions in place—contact your bank.
Security/Fraud - The bank believes that someone might have stolen your card, or that the transaction is fraudulent—contact your bank.
Not enough funds - Check that you have enough money in your bank account.
If you're still having trouble after contacting your bank, you can pay in different ways:
Bank transfer
Instant transfer (open banking) - Available for UK and Europe
You can see more about your payment options in our Payment options article.