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Account verification issues
Account verification issues

Having trouble with getting your account verified?

Updated over a month ago

You need to verify your account to make any investments on Whisky Partners. Most of the time the automatic verification process will take a minute or two, but in rare cases it might fail.

If your verification process failed, you will be able to try again. When trying again, please check that:

  • The photos of your documents are clear

  • You've taken a photo of the correct page of your document

If you're still having trouble, let us know at [email protected] and we'll be happy to help.

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