Navigating the platform
Everything you need to know about using our website
16 articles
How do I contact Customer Services?
Who can use Decant Index?
What can I purchase via Decant Index?
Why do I need to create a Decant Index account?
Is it possible to have a joint Decant Index account?
If I already have a warehouse account, do i still need a Decant Index account?
Can I add external stock (not purchased via Decant) to my portfolio on the Decant Index platform?
Why is my portfolio not showing after logging in?
How do I change my password?
How do I edit my personal information?
Why is my card payment not working?
How do I close my account?
Why do I need to verify my account?
How do I verify my account?
What is Onfido?
How secure is my personal data?